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- What services does Digital Eclipse offer?
We provide end-to-end social media marketing services, including social media management, content creation, paid advertising, brand strategy, profile optimization, and performance reporting.
- Which social media platforms do you manage?
We primarily work with platforms such as Instagram, Facebook, LinkedIn, and X (Twitter). Platform selection depends on your business goals and target audience.
- How long does it take to see results?
Results vary depending on the platform, industry, and strategy. Typically, noticeable improvements in engagement and reach can be seen within 30–60 days, while lead generation and conversions may take longer.
- Do you guarantee results?
No. Social media performance depends on multiple factors, including algorithms, audience behavior, and competition. However, we focus on data-driven strategies and continuous optimization to deliver the best possible outcomes.
- Do you work with small businesses or startups?
Yes. We work with startups, small businesses, personal brands, and established companies. Our packages are flexible and can be customized based on your needs and budget.
- Is there a minimum contract period?
We typically recommend a minimum engagement of 30 days. Long-term partnerships deliver better results, but we do not lock clients into unnecessary long-term contracts unless agreed upon.
- Will I have ownership of my social media accounts?
Absolutely. You retain full ownership of your social media accounts at all times. Digital Eclipse only manages accounts with your permission and access.
- Do you create content or do clients provide it?
We can do both. We create content from scratch or work with client-provided materials. All content is aligned with your brand identity and approved before posting.
- How do you report performance?
We provide clear and transparent reports that include metrics such as reach, engagement, follower growth, leads, and ad performance, depending on the service.
- Do you offer paid advertising services?
Yes. We offer paid social media advertising services, including campaign setup, management, optimization, and reporting. Ad spend is not included in our service fees.
- Can I customize a package?
Yes. Every business is different, and we offer fully customized packages based on your goals, platforms, and budget.
- How do I get started?
Getting started is easy. Simply contact us through our website or book a free strategy call, and our team will guide you through the next steps.